TERMS AND CONDITIONS
Last update: 23/08/2025
Introduction
Welcome to the Couteaux CLK website. By using our site and placing orders, you agree to these Terms of Use and our policies. Please read them carefully before any use.
Orders
Orders can only be placed via our website.
An order confirmation will be sent to you by email.
Couteaux CLK reserves the right to refuse an order for legitimate reasons (out of stock, payment issues, etc.).
Pricing and Payment
Payment must be made in full at the time of purchase.
For a custom-made knife order, a non-refundable deposit of 10% of the pre-tax order value is required to confirm the order.
We accept the payment methods indicated on the site (e.g., credit card, PayPal).
Shipping
Delivery times and fees are indicated at the time of order.
Couteaux CLK is not responsible for delays due to carriers or customs.
The risk related to the product transfers to the buyer upon delivery.
Returns and Cancellations
For standard products, returns are accepted within [e.g., 14 days] after receipt, provided the product is intact and in its original packaging.
Custom or made-to-order products cannot be canceled or returned.
For any return request, contact us at [your contact details].
Liability
Couteaux CLK cannot be held responsible for direct or indirect damages resulting from the use of our products or our site.
Knives are sharp objects and their use requires precautions. We disclaim all responsibility in case of misuse.
Intellectual Property
All content on the site (images, texts, logos, designs) is the property of Couteaux CLK Inc. and protected by intellectual property laws.
Any reproduction or use without authorization is prohibited.
Changes to Terms
We reserve the right to modify these terms at any time.
Changes will be posted on this page with a new effective date.
Contact
For any questions regarding these Terms and Conditions:
Couteaux CLK Inc.
Phone: 438-886-7469
Address: 978F boul. de la Salette, Saint-Jérôme, QC, J5L 2K1
Website: www.couteauxclk.com
Email: couteauxclk@gmail.com